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Sunday, December 11, 2016

Light rail services remain suspended on the Gold Coast due to an electrical issue impacting power supply to the light rail vehicles.

Up to 20 bus replacement services have been operating along the light rail to ensure passengers can complete their planned journey.

Buses will continue to service the alignment overnight and into Sunday 11 December 2016 while emergency system work is completed.

Investigations indicate there is a fault in the fibre optic communication network between the Traction Power Substations (TPS) and the system’s control centre.

There are six TPS across Stage 1 of the network, all of which connect via an optical fibre network back to the control centre and when there is a fault of this kind an emergency shutdown is activated.

Severe electrical storms battered the Gold Coast this week and we believe they may have impacted the communication network that is affected.

G:link technicians and other specialists have been working to restore power and we have been able to restore part of the communication network but will not be able to resume operations until system integrity is re-established across all 13 kilometres.

A visual inspection has been carried out of the entire overhead line system and no defects were located.

Updates have been provided via website, the My G: app and social media with extra staff deployed at key locations and updates will continue to be provided on the status of tram services until operations resume.

GoldlinQ apologises for the disruption and thanks customers for their patience while we make every effort to restore tram services.

Please allow more time for your journey and visit or contact 13 12 30 for up-to-date information on public transport services.